The Changing Consumer and Business Marketplace
No business can continue to ignore the importance of the Internet for their long term survival. The web is now were most new customers hear about and begin their search for your products or services.
Buyers
- 738/1000 Australian Internet users (same as US)
- 12% (13.7 hours) of our time awake now per week spent online.
- 1 in 6 minutes spent on social online communities like Facebook, Myspace, Flickr, Youtube.
Sellers
- 1.90m Australian businesses (m)
- 0.57m Businesses with a web site (m)
- 12 Websites/ 1,000 people
Current Online Marketing (Search)
- Focused on email, SEO (Search Engine Optiminisation) and Google ranking
- Measurement CTR (Click Through Rates) and page views
The Changing Australian Internet Advertising Landscape
- The effectiveness of the traditional ‘interrupt and repeat’ model of advertising is decreasing
- Brand loyalty decreasing – customer driven
- 18-26 age spend more time online than watching TV
- 2010 traditional TV advertising will only be one-third as effective as it was in 1990
- Consumers to Watch 25% More Video a Day in Five Years
Online Customer Engagement Model
| Degrees of Engagement | Low | Medium | High | Highest |
|
| Adoption | Collaborative Filtering | Content Creation | Social |
|
| Bookmarking, Tagging, Adding to group | Rating, Voting, Commenting, Endorsing, Favouritising | Upload (User Generated Content), Blogging, Fan community participation, Create mash-ups, Podcasting, Vlogging | Adding Friends, Networking, Create Fan Community |
The steps.
Maxys provides Digital Media Strategy and Internet Marketing services which help businesses refocus on the customer. We are Internet Marketing specialists who help you leverage your off line business assets into the online space.
- Business/ Project review.
- Current Situational Analysis including SEO report
- Strategic Opportunity - your Digital Media Strategy
- Content creation and implementation
- Ongoing management or handover.




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