Maxys Personalising the Web

Maxys - Personalising the Web, looking at digital media communication and internet video for business sales and marketing.
Tag » NBN

CLIVE ALIVE Meetup

CLIVE ALIVE MEETUP

Funny how sometimes ideas come together so quickly it's like it was just meant to happen, one element the piece that makes the puzzle come together.

We had Gerry Gannon, one of Australia's leading MC's in the studio the other day and the conversation over lunch moved to CLIVE marketing strategy - how we are going to develop demonstrations around vertical market applications and start holding events.

Less than ten minutes later we had a video focused on event registrations.

Event Management 101

Event management is considered one of the strategic marketing and communication tools by companies of all sizes.

From product launches to press conferences, companies create promotional events to help them communicate with clients and potential clients

BUT getting people to know about your event and register can be hard work.  Customer Attention is scarce.  You need to create something that they must attend - that's in their interest.  That your audience leaves with something special and then tells their friends.  In a lot of ways it's no different than a band, a film or any other product.

This article(s) are my personal notes in putting together our first CLIVE ALIVE event and the process we go through.

Intro/ Background

On the 29th July our CLIVE will be one year old - that's given us time to get familiar the latest edition to the family - from a strategy point of view it's now time to go offline and get face to face.

Purpose

Bring together a mix of film and video, technology, media people around our solutions and case studies - create social interaction and foundation for Australian Internet Video Production.

The idea here is that people who come to events are

  1. Interested and
  2. Likely to talk and share their experience

Putting an event together

Any event is essentially a combination of project management and creative concepts. Elements to consider.

  • Purpose of event?
  • Target Audience - number, reaching, engaging, registering, servicing.
  • Format - date, time, style (theater, boardroom etc)
  • Speakers
  • Venue
  • Logistics
  • Marketing - target engagement, registrations.

Purpose

From a business strategy and time management point of view it makes sense to try and talk to effectively to 20 or more people at once then many 1:1's.

Prior we'd experimented with just developing videos online BUT that only goes so far. The fact is people buy from people and everything is about trust and building relationships.

Also, it's socially important to get out from behind our computer screens.

Target Audience

Film, television, media, advertising, marketing, corporates, technologists.

Content

I already know our subject matter "Internet Video" is a hot topic. Most important, what does the audience leave with? The call to action, the message.

Speakers

The first gig I'd like to get Chris in to talk from a Video Directors creative perspective and Nathan in from a client results. I'd like to add one other senior presenter to take a helicopter view and offer their perspective

We have a wide network of potential guests in the pipeline. I love to get Naomi Simson, Trevor Sykes, Holly Kramer, Len Rust, Paul Budde, Iggy Pintado and others to hear their experience of digital media convergence.

Chris to get his film mates, Martin to talk about the Red camera, Hugh, etc the list of potential speakers is endless.

Other elements

One of the key pieces I'm going to use is the number "5" - "CLIVE, ALIVE, FIVE" through everything we do - 5PM, 5 minute presentations, 5th day etc. People remember patterns.

Timing - after work before dinner- 5PM (for 5.30PM) - 7PM

The Format - theatre and network layout. People are time poor, adopt the same process we're using with all our communications, short and sharp, from the broad down to specific (inverted pyramid). Tight time schedule. Intro, 5 min presentation, 5 min Q&A, next guest. 6.00/6.30 Netowrk, 7.00 End.

From a continuity point of view make it once a month, either the 5th Day or the 1st Tuesday.

Venue - the City is most important etc - I search the web, Twitter a question, Nathan suggests NSW DSRD (Event the previous night) - I've presented their before - great location and facilities. In terms of overall strategy could benefit - build government support. My good event management mate Monique suggests a new night club she's doing the marketing for - will look at that for next time - locations can change.

Marketing the event

Usual approach is to target audience by using the news media, hoping to generate media coverage which will reach thousands or millions of people. Also invite their audience to their events and reach them at the actual event.

For our marketing - the check list

  • Create the event details online
  • Create this web blog (search engine optimised)
  • Develop database of potential partners, influencers, clients
  • Prepare a press release and distribute through online PR and other online distribution.
  • Promote through Twitter through Facebook.
  • Email marketing to existing subscriber database.

Til later.

One thing about the digital media space is that it is never boring - there is constant innovation and learning but at the end of the day it's all about communications - which is people talking with people.

Digital communications is now embedded into all our lives - from your mobile phone, conventional email through to blogs, Facebook and Twitter.

As the NBN (National Broadband Network) pipe expands so will the range of digital products and services on offer.  In fact,  Australian's spend more time on the Internet than watching TV or with any other media (Neilsen/ Love Digital)

Internet BandwidthVideo on demand, IPTV, peer-to-peer (P2P) video, and Internet video are forecast to account for nearly 90 percent of all consumer IP traffic in 2012 (Cisco), more importantly around those video elements will be a myriad of interactive services - many of which we haven't thought of yet - health, education, entertainment and so on.

The economy of tomorrow will be connected by this high speed network connecting Australian customers and businesses to the global market.  At the moment Australia is ranked about 18th in the world and we are about 1% of the global GDP marketplace.   The potential opportunity is substantial.

Australia has the potential to be world leaders - in fact the US is already looking at what we've done with the NBN but the answer is more than infrastructure - ie like power poles are to electricity - it's how you use and create that counts and with limited capital that requires strategy and focus.

If Australia is going to compete on the world market then we need to not only develop the technical infrastructure but the skills development, effective capital investment framework, digital media strategy and thought leadership for the next wave of Aussie entrepreneurs.

What and interesting couple of days - Twitter knocked back a takeover from Facebook, our first big corporate (AstraZenica) embraced CLIVE on mydr.com.au, the Australian National Broadband Network (NBN) tender closed yesterday with Telstra outlining what it will and won't do;  whatever happens next is too hard to say. 

Can the network that will lay down a communications and future economic infrastructure for the country been built without Telstra? 

Whatever, we'll soon know BUT the future is digital irrespective if Gerry Harvey thinks online is a waste of time.

Entertainment Future

First, I have the utmost respect for Gerry Harvey, he's done a great job in building his retail operations over the last 50 years - BUT the times they are a changing and the future ain't rocket science!

Simply, people follow paths of least resistance. The facts are that advertising dollars follow where customers search - online advertising is growing - newspaper, television and radio effectiveness is decreasing. Today the media landscape has changed; online is where Rupert is focused and some say why James dumped his dad's beloved PBL and Nine.

The future is online.

Today most people begin any purchase search on the web. Do we have to look any further than real estate, holidays, books and music?

From buying a computer to a car, we are beginning to see rich internet media reduce the need for retail showrooms.

Today we can get a look at and explore a product without having to waste time in traffic, car parks, weekend warriors and apathetic or untrained sales staff, 24/7 from the comfort of home.

Once customers know what they want they compare, is it then only a question of whether it is cheaper/easier/faster to buy online or go down to the local shop.

Online social word of mouth recommendation and influence is also increasing. See Seth Godin's Tribes and Forrester Research's Groundswell.

GH's current strategic advantage - current brand awareness, purchasing aggregation and distribution is key - all the rest are just commodities.

For sellers, producing an internet video is far cheaper than most 30 second television commercials (excusing the HN ads) and without having to pay all the advertising rebates.

Nearly every manufacturer or supplier would secretly like to get closer to their customers (if they could) and disintermediate costly or inefficient (not adding significant value) supply chains.

SMH today - THE $1.6 billion online advertising industry is set to get a revenue injection from reluctant converts to the medium after a study of its effectiveness as a brand-building tool.