Maxys Personalising the Web

Maxys - Personalising the Web, looking at digital media communication and internet video for business sales and marketing.
Category » MyBlog
Oct 16
2011
Scott Maxworthy

Tell Me A Story That Sells

Posted by Scott Maxworthy in Untagged 


Caught in a web
A man is asleep on a bed, fully clothed in a suit, the camera moves across to an alarm clock on a bed sitter.

Frank Sinatra  Justin Timberlake is playing Frank Sinatra - (Kutcher was busy and can't sing that I know of). They could have cast Lada Gaga to make it different - both icons of their time.  Between Timberlake, Kutcher and Gaga they have over 39m Twitter followers (source).  Maybe they could throw in cameos from Kim Kardashian, Justin Beiber or a Steve Jobs holograph - that would increase viewers and sharing.  I digress, it's gettting late.

I check the time, switch off the tele and post my last tweet - time for bed, tomorrow we're heading away for a couple of weeks R&R.

Funny,  we don't tend to have alarm clocks any more (or watches for that matter) - those period type movies are soooo... - time offers a reflective property, a bit like looking at old photos of your grand parents - that was then, this is now.

I set the alarm on my phone.


INTERIOR.  BEDROOM - MORNING

The SOUND of traffic in the background, faint light coming through the thick drawn curtains, we pan over a half packed suitcase.  Clothes strewn across the room.

CUT TO: 

 

On a bedside table sits a Samsung Galaxy Nexus Google Android phone and a half eaten ice cream sandwich.   The time shows 5:59AM

[Insert: gratuitous product placement and SEO link bait - Note: the ice cream metaphor also relevant to select audience]

CUT TO:


 

6:00AM the alarm goes off - the SOUND phone effect of a rooster crowing.

ECU - That moment of waking up dazed, the transition from subconsciousness to conscious reality and then.....?  

Picks up phone and immediately checks email and Facebook.  

Stop signStop there!  

You're busting to do a pee but you check whether someone has sent you a message - that's bizarre!  Is there some kind of compulsive addiction thing happening here?

Last year a study by Oxygen Media and Lightspeed Research found that as many as one-third of women aged 18-34 check Facebook when they first wake up, even before they get to the bathroom (or sex!).  Men are generally less internet socially skilled means they'd be slightly less compulsive (as a group).   

Either way, you acknowledge how intrusive and pervausive social technology now is in our lives.  If we are not constantly connected we feel withdrawn like some alcohlic or junkie.


Internet Addiction - It's "all good" or is it?

The "technatics" (technology fanatics) will simply say this is the way it is - that it's not bad becuase it's "connecting" people and ideas - that it's "doing good". There are many strong arguments in favour - you only have to think of social media driven revolutions and the sharing of inspirational TED presentations.  

There's some "good TV"; there's some "good people" BUT (there's always a "but"), is it "ALL GOOD"?

More time is spent online today then watching television and over 20% of that time is on/ in social media; 

Another report - more than half (53%) of the Facebook users surveyed had played a social game, with two thirds (65%) starting to play in the last year including 13% in the last month. 19% of social gamers considered themselves ‘addicted’.

So, is playing games a waste of time?  

In terms game playing benefits - is watching reality TV shows any different than playing a computer game or cyberchatting with your friends?  

Is it all just escapism from the drudgery and challenges of normal life or is this just life abd we have a much more transparent window?

With everyone now being a publisher (and so much noise) - from a business marketing perspective how do brands get cut through?


 

What's Important to your audience?

ibm logoLast week IBM published the CMO - Leadership and Innovation Report - the key findings revealed that CMOs (Chief Marketing Officers) see four of these challenges as pervasive, universal game-changers:

  • the data explosion, 
  • social media, 
  • proliferation of channels and devices, and 
  • shifting consumer demographics.

 

Additionally, most CMOs are struggling in one vital respect — providing the numbers that demonstrate a return on marketing investment (ROMI).

Exploring Digtial Solutions & ROMI

In terms of Digital Strategy and Internet Marketing then at the moment I'm looking at this whole corporate transmedia storytelling thing - it goes way beyond the basics of Facebook fan pages; Twitter accounts, web pages and SEO.

It goes to the essence of "shareworthyness" - of creating an interactive story experience that resonates and connects with potential customers and influencers.

Following is a recent prezi presentation mash up that looks at Digital Media Strategy and Transmedia Marketing

 



 

Times have changed - the old ways we considered the "norm" are like the alarm clocks and film only movie cameras.  How do we adapt and implement; how to we lead; and how do we engage and service our customers? 

We developed our stories - we build our teams - we create and deliver - we share, influence, sell and service.

If interested in more information please connect via Twitter; Facebook; email OR you can RSS my blog feed updates here http://feeds.feedburner.com/maxys

Cheers

Maxy

 

online-retailingWith 65% of instore purchases initiated on the web - the new battlefield for customer attention is online and, as we all know, the web is increasingly social.  

Today your prospective customers are being influenced by blogs; forums; friends; other customer reviews and what people share online.  

When we look at TV, advertising and the movies, we see the most powerful mass storytelling media is video (the majority of us are predominately visual in the way we consume information about the world around us).  

Combine video storytelling with the communications power of the Internet and you have a "social video" platform which every organisation can leverage - from the very big to smallest organisation.

It's all about strategy and creativity; your story; and the telling and sharing of it, how it resonates, that matters most.

BUT be warned - there are 48 hours of content uploaded to Youtube every minute - how is your content different?  Does it spread?  Does it connect with your audience?  Does it achieve a business objective?  Does it spread?

This week I presented at a workshop at the Online Retailer conference in Sydney on creative internet video and customer engagement.

Following is the presentation in prezi (great from brainstorming to presentation) - it's a mash up of years in business anmd marketing plus weeks researching the web on "social video"  - it is around 45 minutes long but by no means complete (note: I'll add a list of great sources soon - just ran out of time for this post).

Ironically, I didn't allocate enough time to properly edit the content down (personal lesson learnt) - will cut out 50% of the content and make message stronger (that's an overall work in progress)

 

 

Viewer, reader, fan - attention is scarce, a big bang then fill in the details.  It's the inverted pyramid approach - big blocks down to the detail - it's like a movie trailer.

I'm speaking at an online retailing conference on Monday about creative internet video.

  • With all presentations (offline and on) you need to undertstand who your audience is?  
  • What your key messages are? 
  • What "action" you desire (and how you'll measure success?) 
  • About being creative - does the content connect and share - what's the story?  What's the hook?
  • How else are going to promote, engage and influence your audience?

 

Much of the talk today in the digital marketing space is about "earned media" (where influencers spread your brand message [think PR & Word of Mouth]).  It's about brand storytelling that resonates with your audience. 

When thinking "branding" and "storytelling" then advertising and movies comes to mind. 

In looking at digtial media and social media strategy then one of the leaders in the field is Brian Solis,  rated the world's #9 marketing blog by Advertising Age's "Power 150".

"In Time" is a new Crime/ Sci-Fi/ Thriller movie coming out on the 27th October featuring Justin Timberlake , Amanda Seyfried and Cillian Murphy.  At this time of writing 5,458,687 views, 4,000 likes.

I love the top rated comment on Youtube "Why the FUCK didn't they call this movie Justin Time?" baaahhhaaaaaa :)

The central characters name is "Will Salas" - is that serendipity (I hope that's the right use of the word) or influential social marketing?

The pre film marketing includes a Facebook photography contest - put together by Talenthouse - JT tweeted the competition announcement out to his 6.5m followers.

Sub branding engagment

Another URL offered Comic-Con Fans posters to Like and Tweet to engage

http://www.therichcanliveforever.com/

Timberlake, Seyfried talk "In Time" at Comic-Con

"(Reuters) - By now, most anyone who knows anything about Comic-Con International knows it has become a grand platform from which Hollywood's studios launch promotional campaigns for upcoming films and television shows."

We'll track progress

http://viralvideochart.unrulymedia.com/youtube/Official_In_Time_Trailer_%5BHD%5D?id=fdadZ_KrZVw


Note: I'm typing this while waiting in a Doctors reception area - my appointment is 45 minutes late.  Time is Money! 

Time Is Money

Aug 26
2011
Scott Maxworthy

Presenting Like Jobs

Posted by Scott Maxworthy in Untagged 

ACT I

You know the problem, you've been asked to speak at a conference or seminar.  These types of gigs are important for your business and personal growth so you want to make sure the presentation is not only great but highly effective.

Where do you start?

You need a story to tell, to understand your audience, set the opening scene, introduce your main character, create a goal, then an inciting incident (and the Antagonist), a plot point or two, conflicts and solutions and finally a climax/ resolution.  All within an easy to consume narrative. 

Introducing The Protaganist, the main character

As you may of heard Steve Jobs has resigned as CEO from Apple - this thing called the Internet that you are currently browsing, your PC, your ipod, your new smart phone or tablet is partly becuase of Job's influence.

Note: There's a great blog by BNET on Steve Jobs and Apple which I highly recommend 

Anyway, beyond the technology it is Job's refinement of presenting and communicating that I'm deeply interested in.  If you've ever seen a Job's presentation they are super slick.  His time with Pixar must have also helped refine his storytelling and presenting skills at not only engaging an audience but inspiring them - but that's too much detail for now so I'll edit it out.

There's a lot to learn from the Masters.

For the last few days I've been putting together some notes for a 30 minute presentation on Internet Video for Online Retailing - the event organiser just called - how's my presentation going? (The Inciting Incident)

I'm now thinking about "The Antagonist" - this helps flesh out ACT II - problems and solutions - to see things from their perspective.


 ACT II

It's easy to get overwhelmed by all the elements involved - you're looking for a road map with tips and traps.  How much detail do you need to provide?  Customer attention is highly valued - there's a difference between talking to kindergarten kids and adults (some would argue not a lot of difference).  You want to inform and engage.

Research - are you imitating or innovating?

Innovation is great - immitation is faster.

All innovation incorporates lessons and influences from others.  If you watched the BNET presentation above the Apple Mac mouse and GUI (Graphical User Interface) were inspired by Xero.

Presenting like Jobs

 Now comes our story telling stage (more to come) and the narrative.


ACT III

The clock has run out - it's too late to turn back.  

Your hand out is finished 

OBJECTIVE:
  • Producing Internet Videos for Online Retailers


PREREQUISITES:
  • A Marketing Communications Plan
  • The Brief
    • Your brand positioning
    • Know your target audience?
    • Reasons to buy
    • Measurable goals - What is the end result of the video?
    • Budget expectation?
    • When?

 


TASKS - Five Phases of Video Production:
  • Development
    • Why video?
    • DIY/ Outsource - Not all video producers are the same (selecting production)
    • Scriptwriting
    • Define objective in one simple sentence.
    • What's your Story (message) in one simple sentence?
    • Who is your audience?
    • What do you want and how will it be measured?
    • Call to Action
    • Viability
    • Resources
      • Talent
      • Budget/ ROMI (Return On Marketing Investment)
  • Pre-Production
  • Logistics
  • Creative Planning
  • Talent/ Rehearsals
  • Production Elements
  • Production
  • Execution
  • Post Production
  • Editing
  • Sound Design
  • Visual
  • Distribution
    • Delivery
    • Marketing


TIPS:
  • Development
    • Time spent in Pre-Production yields Quality
    • Video is better at communicating emotion than facts and details.
    • Allocate 50% your time planning; 30% on production/ editing and 20% post production
    • KISS > One objective = one video
    • Video is storytelling - how does your Story help your viewer?
    • Where to start your video story? Begin with the end in mind (objectives and outcomes)
    • The Brief
          • It's very important to know where you are going before you begin.  Your creative brief is like a road map.  A great brief leads to imaginative and persuasive ads, websites or videos.  And gets you there quickly.

A bad brief starts you off in the wrong direction.  So you have to stop, figure out where the heck you are going and start again.  Or worse, you follow that brief to Trash Town, a total waste of time and energy.

      • Choosing a video production company
        • Use a specialist - in particular online video
        • How long has the company been trading?
        • Examine previous work - portfolio, case study, testimonials
        • Ideas for your business?
        • Are they web savvy? - Ask about online video optiminisation
        • Do they have design skills?
        • Are they business focused? The difference between benefits and features?
        • Do they understand your products and services
    • Scripts
      • Know the basics before breaking them - apply the Three Act Structure.
      • Avoid excessive details - if your video is boring - your viewers “gone” - you’ve about 4 seconds on whether they stay or go.
      • Avoid humour - maintain your brand identity – consistent and entertaining.
      • Value your viewer attention - keep it short and relevant - Get view attention early
      • 40 words = 15 seconds  Script Calculator http://www.clivevideo.com/FAQs/New-to-CLIVE/clive-video-script-calculator.html
      • Consider upstream elements - production, editing, distribution (social media, embedding, mobile).
    • Talent
      • People buy from people - establish trust - make your video authentic – trustworthy and honest – that connects – like talking to a friend.
      • A professional presenter will deliver an unrehearsed script perfectly to camera in 1-2 takes
      • Brand Ambassadors work.
      • Non Professional Presenter coaching
        • Voice; tone; inflection; body language.
      • http://www.starnow.com.au

  • Pre-Production
    • Scheduling - run sheets; shot sheets
    • Crew
    • Permisssions - eg council permits - always make sure you talk to the person who knows
    • Artwork
  • Production
    • Execution
  • Post Production
    • Encoding
    • Apple and Flash
    • Video Players
    • Mobility
    • Internet television
  • Distribution
    • Television, Tradeshow, Point of Sale, Youtube; Vimeo; Facebook; Twitter; Corporate Streaming
    • VSEO
      • Think metadata  – search engine optiminisation keywords
      • Think Shareable – transmedia (integrated marketing)
      • Analytics


TRAPS:
  • Lack of Planning – solution – know your message and storyboard your script.
  • Underestimating how much work is involved – 2-5 minutes can take days/ month to produce
  • Video is a very powerful tool but one bad video can ruin years of work - Online forever
  • Make sure you’re not just hiring a cameraman
  • Avoid humour
  • Be aware of copyright/ licensed/ non authorised images, audio in shots.
  • Video streaming - is it fast?


Now to work on the Storyboard.